Hyundai Roadside Support Plan.
There when you need us.
Whether you've got a flat tyre or misplaced your keys, you can rely on our Roadside Support network to help get you back up and running, no matter where you are in the country.
We're on the road with you.
We've all done it. Locked the keys in the car, run out of fuel, left the headlights on. If you find yourself in a bind while you're on the road, we can get you up and running, free of charge. Wherever you drive in Australia, Hyundai Roadside Support will be right there with you with a complete range of services, all designed to give you greater peace of mind.
Towing.
In the event that your vehicle can’t be mobilised it will be towed to the nearest Hyundai Dealer or authorised Hyundai Service Centre.
Flat tyre.
If you find yourself on the road with a flat tyre, our team will come out and help change it for you to get you on your way.
Out of fuel.
You will be given enough fuel (not LPG) to get you to the nearest re-fuelling facility or, alternatively, arrange a tow.
24/7.
Roadside Support is available 24hrs a day, every day of the year, right across Australia.
Locked keys.
Have you locked your keys in the car or misplaced them? Where possible, we will open a locked car or locate and deliver a spare set of keys.
Flat battery
So you've left the lights on again and run your battery flat. We'll jump-start or replace your battery on the spot.
Roadside Support Plans.
Common questions.
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Your complimentary roadside assistance will be automatically activated for 12 months from the date the vehicle was first registered.
Each time you return your vehicle to an authorised Hyundai Dealer to perform your scheduled maintenance service, the dealership will renew your Hyundai Roadside Assist for 12 months from the date of service. If you continue to service your vehicle with an authorised Hyundai Dealership, you will receive complimentary roadside for up to 10 years.
Further information about the iCare program can be found here.
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If you purchase a second hand Hyundai, any unused portion of the complimentary Roadside Support will be transferred to the new owner of the vehicle. It remains with the vehicle.
It is very important that the ownership is changed and any remaining warranty or Hyundai roadside support transferred to you as the new owner.Ownership can be changed a number of ways, we would recommend registering your details at here. Alternatively you can complete the change of details form in your service and warranty passport and send the completed form to us.
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By having your vehicles scheduled service completed by an authorised Hyundai service centre, Hyundai Roadside Support is renewed by the dealership for 12 months from the date the service was completed.
Hyundai Roadside Support is provided for up to 10 years.
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If you do not currently have the premium Hyundai roadside support policy you can upgrade for an annual fee via your myHyundai account. Just follow the instructions on the myHyundai site.
Additionally you can register for a myHyundai account here and apply for the Premium Roadside support plan.
Ready to take the next step?
Disclaimers.
5 Year Warranty
If the vehicle has been used for private and domestic purposes and is not and has not been previously used for a commercial application, including but not limited to taxi, hire, rental, courier, security, driving school, tour, bus operator or emergency vehicle. Vehicles used at any time for “commercial application”, as defined in the vehicle warranty policy, are excluded. Passenger vehicles that are or have been used for a commercial application are provided with a 5 year/130,000km warranty (whichever occurs first). An iMax that is used or has been used for a commercial application is provided with a 5 year/160,000km warranty (whichever occurs first). An iLoad is provided with a 5 year/160,000km warranty (whichever occurs first) regardless of its usage. Commercial application does not include Hyundai Genesis vehicles used for hire/limousine purposes. Refer to full warranty terms and conditions for details and exclusions. Read More.
Roadside assistance
[H1] Included 12 months Roadside Support when you purchase a new Hyundai passenger vehicle (excluding rental buyers). Further Roadside Support extensions are available, each for 12 months from the date of a scheduled maintenance service at a participating authorised Hyundai dealer (unless vehicle is more than 108 months (9 years) from the original new car sale date, in which case entitlement to Roadside Support ends when vehicle reaches 120 months (10 years) from original new car sale date). To see the full terms and conditions of the Hyundai Roadside Support Plan, please download the PDF.
Sat Nav Update Plan
MNSoft Sat Nav Update Plan: Only applies to new vehicles with factory-fitted satellite navigation. Updates are delivered annually and are included if the vehicle completes a scheduled service at a participating Hyundai dealer. Updates must be undertaken within 10 years of the vehicle’s initial purchase, maximum number of 9 updates. As part of the Sat Nav Update process, some of your settings may need to be reset. New Features are available on selected models fitted with Satellite Navigation - i30 (PD), i30N (PDeN), IONIQ (AE), Elantra (AD), Veloster (JS), Kona (OS MY19+), Tucson (TL FL), Santa Fe (TM), Venue (QX) and Sonata (DN8).
Motrex Sat Nav Update Plan: Only applies to new vehicles with factory-fitted satellite navigation (excluding i45). Updates are delivered annually and are included if the vehicle completes a scheduled service at a participating Hyundai dealer. Updates must be undertaken within 6 years of the vehicle’s initial purchase, maximum number of 5 updates.
To see the full terms and conditions of Sat Nav Updates, please download the PDF.
Lifetime Service Plan
This program covers all Hyundai passenger, SUV and light commercial vehicles from 1985 model year onwards. Eligible vehicles are entitled to standard scheduled maintenance services at participating authorised Hyundai dealers for a price not exceeding the published price for the relevant service. Entitlement applies for the lifetime of the vehicle. Prices applicable for standard scheduled maintenance services on each eligible vehicle are as published on : hyundai.com/au/en, apply for a stated effective period only, and may change without notice. Standard scheduled maintenance services are of limited scope. Hyundai Motor Company Australia may withdraw the program, add or remove eligible vehicles or vary the program from time to time without notice.
To see the full terms and conditions of the Hyundai Lifetime Service Plan Program, please download the PDF.